10 Mistakes to Avoid when Managing Underperformance

How do you manage a member of staff who is underperforming? When do you intervene? How can you give constructive criticism without harming rapport?

This guide helps you avoid some of the most common mistakes many managers (including us!) have made in our time.

10 Simple Ways to Handle Conflict at Work

This guide is designed for any manager who wants to know, not only how to deal with existing conflict but how to build a culture in their team where conflict is rare or non-existent. You’ll find the guide divided into two types of tips: those which help you deal with an existing conflict issue you have, and those which help you build a culture which reduces the chances of conflict arising and escalating in the first place.

10 Simple Ways to Manage Change Effectively

There is a mass of information about change and how to manage it, but the purpose of this guide is to share some key concepts with you, and more importantly, to give you some very simple, practical ideas about how to manage change in a way which keeps your staff on-side, minimises the risk of de-motivation and disengagement, and encourages discipline, loyalty, commitment and creativity just when you need these attributes most.

Four Key Skills New Managers Need to Master 
(electronic version)

Deliberately designed for busy people, this e-book (also available as a hard copy if you prefer) condenses key tips and strategies from some of the best, and most recent research into peak performance. Learn:

• The four absolutely critical skills you need to get good at if you want to become an outstanding manager.
• How to tap into your staff’s discretionary effort and goodwill, even in times of unsettling change.
• Why pay is not the biggest motivator for your staff, and what is.
• Why the world’s best managers spend most time with their best people.
• Tips for dealing with underperformance and appraisals.
• A simple addition to your interview process which will help you ensure you select the right person for the role.

And much more!

Your ability to influence, persuade, inspire, motivate and develop others has never been so important.